custumer installation

Discussion regarding installation problems for all products.

custumer installation

Postby cvz » Mon Aug 23, 2010 2:25 am

Hello all,

After we installed our td app ,written with wise installer, we get the following error .
Error.JPG

The same setup.exe on an other PC works fine.
The PC's are WinXP Prof. Version 2002 SP3 with Intel Celeron Processor.

Thanks in advance
CVZ
You do not have the required permissions to view the files attached to this post.
cvz
 
Posts: 28
Joined: Mon Dec 15, 2008 5:57 pm

Re: custumer installation

Postby lrcuess » Mon Aug 23, 2010 4:18 am

Hi,

you'll have to verify, that the Microsoft Visual C Runtime is installed correctly on the machine.

Verify, that you have the following folders on your PC:
C:\WINXP\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700
C:\WINXP\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05

I believe, that they are missin on the PC where your application doesn't work.
You'll have to install the Microsoft Visual C Runtime 8.0 (SP1).

Max
Markus Eßmayr
RACON Software GmbH
http://www.racon.at
User avatar
lrcuess
 
Posts: 1163
Joined: Mon May 07, 2007 5:58 am
Location: Linz, Austria

Re: custumer installation

Postby cvz » Tue Aug 24, 2010 2:45 am

Hello Max,

Thank you. We solved the problem :P
with the Visual C++ Redistributable Package and it works.
cvz
 
Posts: 28
Joined: Mon Dec 15, 2008 5:57 pm

Re: custumer installation

Postby anna11 » Wed Nov 17, 2010 7:24 am

I've been looking for this thread, thank goodness it didn't give me a hard time. :D we have the same exact error message here and we got it fixed in no time. thanks for your help max!
anna11
 
Posts: 1
Joined: Wed Nov 17, 2010 7:20 am

Re: custumer installation

Postby lrcuess » Wed Nov 17, 2010 8:37 am

You're welcome!
Markus Eßmayr
RACON Software GmbH
http://www.racon.at
User avatar
lrcuess
 
Posts: 1163
Joined: Mon May 07, 2007 5:58 am
Location: Linz, Austria


Return to Installation

Who is online

Users browsing this forum: No registered users and 1 guest

cron