nxjide.exe terminates immediately

Discussion regarding installation problems for all products.

nxjide.exe terminates immediately

Postby zman » Tue May 29, 2007 7:05 pm

I downloaded NXJ test drive. It installed apparently successfully. Attempts to start NXJ Developer result in

nxjide.exe has encountered a problem and needs to close. We are sorry for the inconvenience. blah blah blah

Running XP Pro.

Looking for ideas where to start tgroubleshooting.

Thanks
zman
 
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Postby Thomas » Tue May 29, 2007 11:28 pm

Have you installed the newest version of the java runtime?
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Location: Switzerland

Not yet!

Postby zman » Wed May 30, 2007 4:10 am

Thanks for pointing me in the right direction. I have Netbeans loaded, but it's not the newest. I'll get the latest Java 5 EE SDK and try again.
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Postby caa » Wed May 30, 2007 12:48 pm

Well, that's probably not the problem. NXJ includes it's own version of the JDK, so that we can ensure that there are no compatibility problems.

What is the exact error message that you're receiving? Is there anything in the logs?

Try starting nxjide.exe with the command line option:

nxjide.exe -Debug=true

and let me know what the error panel says.
caa
 

Eek,same results

Postby zman » Wed May 30, 2007 4:20 pm

Goes immediately to

"nxjide.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

Digging deeper, I find:

Error Signature:
AppName: nxjide.exe AppVer: 0.0.0.0 ModName: msvcrt.dll
ModVer: 7.0.2600.2180 Offset: 00037bec

I'd cut and paste the
"Error Report Contents," but Windows doesn't seem to let me.

Is there a debug log I can look at somewhere ?

Oh, and I did have an earlier copy of NXJ on the system, would that matter ?
zman
 
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Joined: Tue May 29, 2007 6:50 pm

Postby caa » Fri Jun 01, 2007 2:16 pm

I don't think you're getting to the point where logfile entries are written, based on your initial description of the problem.

Try uninstalling completely, removing the NXJ directory, and reinstalling. I never have a problem upgrading releases, but I also rarely do so... most of the time, I install cleanly.
caa
 

Still no go

Postby zman » Wed Jun 06, 2007 3:13 pm

Oddly, I tried installing on my HP desktop (which is really not suitable from a portability point of view), and it installed cleanly and ran.

When I try to install on my Dell laptop, no go.

I did notice that on the HP, it asked me to reboot. On the Dell it did not. I wonder what's up with that ?

Tried another uninstall / reinstall on the Dell.
Still errors. Event view sez:

Faulting application nxjide.exe, version 0.0.0.0, faulting module msvcrt.dll, version 7.0.2600.2180, fault address 0x00037bec.

Any ideas where to go next ?
zman
 
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Joined: Tue May 29, 2007 6:50 pm

Re-installed repeatedly, Still no luck

Postby zman » Tue Jun 12, 2007 3:53 pm

I tried another install. During the install, I dumped C:\installlog.txt:

============================================

Tue Jun 12 18:51:07 EDT 2007
Product = Unify NXJ Development
Unify NXJ home directory = C:\Unify\NXJ
Unify NXJ work directory = C:\Unify\NXJWork
The following NXJ Control Center deployments will be upgraded automatically.

Control Center name = ControlCenter
Java Application Server = JBoss application server
Server name = default
Control Center data directory = C:\Unify\NXJWork\controlCenters\ControlCente
r
Selected components = [NXJ ActiveSOA, NXJ ActiveSecurity]
NXJ ActiveSOA hostname = winters
JBoss Server Properties for default:
Install as system service "Unify NXJ Development Server" = True
Web Service Port = 8083
WebServer Service HTTP Port = 8080
WebServer Service HTTPS Port = 8443
InvocationLayer Service(JMS-UIL2) Port = 8093
RMI Object Port = 4445
Naming Service(JNDI) Port = 1099
WebServer Service AJP Port = 8009

SQLBase Configuration
Server Name: NXJDBSvr
Port: 2155
Install SQLBase server as Windows service

[InstallShield Silent]
Version=v7.00
File=Log File

[WASP_INSTALL_STATUS]
OUTPUT=
Copying files...
Setting up security providers...
Generating command line scripts for the client core...
Updating runner...
Generating command line scripts for the server core...
Generating command line scripts for bc-core tools...
Configuring SNMP ...
Generating command line scripts for J2EE support...
Generating command line for j2ee demos...
Handling support for NT service installation...
Generating command line scripts for core tools...
Generating command line scripts for security tools...
Installing the Systinet Server security framework - may take a few minutes...
Configuring console plug-ins...
Updating console dependencies deployment descriptor...
Copying and updating libs...
Adjusting scripts and configs...
Adding WSRouting Header Processor into configuration...
Adjusting libraries...
Updating core services...
Updating core services bc...

Done.

You have installed server security framework.
Default administrator name is "admin", default password is "admin".
If you want to change the administrator name and password, see the user document
ation


[ResponseResult]
ResultCode=0
[Application]
Name=Unify NXJ
Version=11.7B
Company=Unify
Lang=0009
[INFO]
Control Center URL remove=failed

============================================
After the install "completed", C:\temp\installlog.txt was removed (or renamed and moved ?)

Should I be concerned about
"Control Center URL remove=failed
"

nxjide.exe terminates as before.
nxjide.exe -Debug=true terminates as before.
nxjbpmide.exe dumps the same way
nxjbmpcli.exe dumps the same way

nxjide.exe -debug=maximum terminates as before. I discovered this one empirically.

Any idea where to go next ? At this rate, I'll need a new evaluation key, since the old one will expire July 5th, and it's not looking promising that I'll be running be then.
zman
 
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Postby jpark » Wed Jun 13, 2007 9:09 am

I'm thinking that you may have a hardware problem on your machine. Could you run memtest, and also do a check of your hard drive?

Also, what path are you installing to?
James Park
Support Engineer
Gupta Technologies
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Re: nxjide.exe terminates immediately

Postby brownlitlle » Sun Jul 25, 2010 11:53 pm

We are sorry for the inconvenience. blah blah blah
---------------------------------------------------------------
become taller
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